PAYMENTS

 

PAYMENTS CAN BE MADE IN THE FOLLOWING MANNERS:

1) Payment directly to your driver at the end of each service only in Euro currency.

2). By prepayment by VISA or MASTERCARD credit card through the links on our Web pages. No additional cost applied. in the voucher you will be notified that we have received your payment.

3) Please print out a copy of VOUCHER to show your driver when serviced.

4) We accept credit card payments only on request as our drivers do not carry portable credit card machines. But if you ask for it, I will be happy to help you find a POS machine in our car reserved for you. but the commission is 3% Visa, JCB, Master Card and 4% AMEX

CANCELLATION:

All cancellations by our clients are to be made only in writing by email (no texts, no voice mail, no phone calls or 3rd parties) and must be acknowledged by our company in the same manner. The date that the cancellation is received will determine if cancellation fees may apply. a) No charges for cancellations regarding transfers made at least 2 days (48 hours) or more prior to the date of the service. If pre-payment has been made and the cancellation is made within the terms, the payment will be totally refunded MINUS the Stripe transaction fee. b) No charges cancellations (excluding train tickets, entrance fees and whatever need to be purchased in advance) regarding tours, daytrips, and shore excursions made at the least 3 days (72 hours) prior to the date of the services. In case of services pre-paid a total refund, (minus the Stripe fee) will be made if within the terms of cancellation (72 hours). c) No charges cancellations (excluding train tickets, entrance fees and whatever need to be purchased in advance) regarding shared shore excursions made at the least 7 days prior to the date of the services. d) No charges cancellations (excluding train tickets, entrance fees and whatever need to be purchased in advance) regarding Multidays Package made at the least 50 days prior to the date of the services. In case of services pre-paid a total refund, (minus the Stripe fee) will be made if within the terms of cancellation. No charge in case of flight cancellation due to the flight company or in case the ship doesn’t arrive. Office staff we accept VISA/MASTERCARD No extra charge applied. You will receive an e-mail that we have received your credit card payment.