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How does it work

Leftbox2After landing to our website www.rometours365.com, it’ll be very easy to find the town or the place of your interest (the airport you are landing at or you are leaving from, the port you are going to embark or disembark at, the town your hotel is located at, and so on…) and receive all the information and the quote for the services listed on that page.

Reservation request may be automatically sent by using the relevant form which is located on the Home Page of this website. Our answer will reach you at the email address which you have entered into that form.

rometours365.com - Transfer, Tours & Excursions in Rome and ItalyIf the quotation and the details you received suit your needs, you will have to do nothing but sending us a couple of lines confirming the proposed service, together with the main details of your credit card. Unless otherwise stated on our email, these details will be needed to guarantee the reservation only.

After sending us the above message, you’ll receive a further email by us, confirming the reservation and enclosing the relevant voucher.

The procedure of above will just entitle you to pay for the service to the driver upon arrival, either cash or by credit card, as you prefer.

In that case, the credit card details which you communicated us for the booking won’t be debited, unless you will cancel the reservation after the mentioned term (see the paragraph “Cancellation Policy”) or in case of “No-show”.

In case you may wish to follow a different procedure, you may also prepay us the service in full by credit card or bank transfer and we’ll send you a voucher showing that the payment has already been made.

Please let us inform you that all the relevant information about:

– Extra luggage
– Amendments in schedules or meeting points
– Travelling with children
– and other situations

will be found at the paragraph “Terms and Conditions”.

And kindly allow us to remind you that we steadily do our utmost in order to offer to all our customers a high-level service, so please kindly find few minutes at the end of your holidays in order to send us a couple of lines by email or filling the form at the paragraph “Feedback” of this website, informing us how much you enjoyed and how do you evaluate the service you received.

Thank you so much in advance from all the rometours365.com staff.